The Basic Tools of Business Coaching

Business coaching has evolved over the years, owing to the changing demands around the world. Business coaching has opened a myriad of opportunities to people aspiring to pursue a self-motivated career. It is a vast field and includes a variety of teaching techniques and modules to fit into different business requirements. To become a good business coach or to learn business coaching effectively, you should be aware of some of the basic tools involved in the coaching process.

. Active listening: It is an important aspect of business coaching. The biggest hurdle in active listening is the inability to concentrate. You need to focus your attention on the important skills being taught during the coaching session. Active listening refers to being receptive and absorbing the finest details taught by the coach, during the session.

. Practice: Active listening and concentration need to be supported by practice and repetition, to facilitate better comprehension. Ideally, practice is recommended between two coaching sessions.

. Establish a good rapport: A good rapport between the coach and the student facilitates better understanding and interaction. Establishing a good rapport essentially means building a relationship based on trust.

. Asking questions: Asking questions is the key to a successful training session. Without getting your questions clarified, you cannot proceed towards the next session. As a coach, you need to hurl frequent questions at your students, in order to ensure that they have understood the concepts taught so far. Asking questions also makes the session more interesting. Interaction with the students during training sessions gives you a chance to gauge the progress of your students and allows you to make timely changes to a pre-designed training program.

. Sincere Feedback: A regular and honest feedback from the coach helps students to understand their strong points and simultaneously work out ways to eliminate their weaknesses. As a business coach, you should offer feedback based on assessing the progress made by the student, his potential and his individual business and management skills.

. Add humor to your coaching session: Monotony is the biggest drawback of a training session. It has been observed that majority students drop out from training sessions merely because they lost interest midway. To retain their interest in the session, it is important to add a dash of humor and make your lectures more interesting and lively. Humor minimizes the burden while learning about serious business coaching. Many authors, in their books related to business coaching, have emphasized on the importance of the humor element, when conducting business coaching classes.

Encourage students to apply the newly acquired skills: You would fail in your mission to bring about a positive change in the mindset of students, if they do not inculcate the newly acquired skills in their organizations immediately. All students should be encouraged to work unanimously towards achieving a common goal, that of making a positive difference to their organization.

Business coaching is meant for all those who wish to sharpen their management skills and learn new skills to manage their people and business efficiently. Several websites on the Internet provide detailed information about the changing trends in business coaching. Business coaching can be included at management level too.

Kris Koonar

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2 Responses to The Basic Tools of Business Coaching

  1. Creator's Dream says:

    what do u think of my resume and cover letter?To whom it may concern:

    Customer-centered and profit-minded, I feel the path to revenue-goal attainment begins with providing an exceptional customer experience to each and every customer. Toward that end, I have been successful within my current role as a telephone banking specialist in sales & delivery in determining customer’s needs and responding with genuine care and concern for the best possible solution. I know how to balance exceptional customer service with responsibilities to the shareholders of TD Bank Financial Group.

    With more then a few years of customer service experience, I feel my ability to build rapport with individuals and drive to contribute to the financial standing of any company would allow me to succeed in the role as a receptionist.

    Objective: I am seeking full or part time employment that will allow me to gain valuable customer service experience

    Education: 2005-Obtained Diploma, Glenview Park Secondary School Graduated with honors

    Aug 2007-Present Td Canada Trust- Telephone Specialist

    •Make outbound calls to established customers by selling products and services
    •Exceeded formalized objectives for sales, productivity and call quality
    •Provided consistent, superior service to every customer by utilizing all available tools and resources
    •Identify and act upon all sales opportunities, and refer clients to other appropriate business units within TD, maintaining the company network
    •Able to multi-task and demonstrate strong problem solving skills
    •Adhere to regular coaching to ensure my success and strengthen my skills
    •Excellent attention to detail and the ability to accurately process transactions
    •Utilize strong verbal and listening skills for needs based sales

    Summer 2005, 2006, 2007 – Salvation Army Church, Child Care Provider

    • Prepared snacks and drinks for children

    • Assisted children with leisure activities

    Feb 2005- June 2007 Beaver and Bulldog, Waitress

    • Being a team player by taking an active role in campaigns and business building initiatives

    • Learned to be 100% customer oriented.

    • Took customer’s orders, served food and beverages

    • Responsible for taking different types of payments

    October 2005-Jan 2006 Chaves Gas Bar Limited Customer Sales Clerk

    • Cashier

    • Opening and closing duties

    • Documented sales

    • Cleaning duties

    • Graded overall as excellent by my employer

    September 2003- August 2005 Golden Fish & Chips, Server

    • Learned several aspects of the restaurant including serving, cooking, takeout and the receiving and putting away of orders

    • Opening and closing of restaurant

    • Advised on daily specials

    • Responsible for my own float

    Summer of 2003, 2004, 2005- Soccer Coach

    • Taught children ages 5-12 basic soccer skills

    • Refereed the games
    thanks the spacing is a bit off, and i’m only 21:P thank you!

  2. princesstocrown says:

    I have to say that that is one of the best resumes i have ever seen in my lifetime. I mean I’m only 20 so that’s not really gonna help much. But my dad has done many resumes in his lifetime and I have to admit…yours looks so much better. The layout and the correct format is just perfect.References :

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